Follow the steps below to process a refund:
1️⃣ Click on the page where the payment was made.
2️⃣ Click on "Activity," search for the payment you want to refund, and click on it.
3️⃣ Click on the payment and press the "Refund" button.
4️⃣ Select the item you want to refund and complete the refund.
If you ever need to process a partial refund for an item, just reach out to us via chat or at help@omella.com
⚠️ Note: Refunds can only be processed by Organization Owners, Organization Admins, or Space Owners. If your role is set as Space Staff or Assistant, you won’t have permission to issue refunds, please reach out to someone on your team with one of these roles for assistance.
Please also note that partial refunds and refunds for payments older than 3 months are not supported. In these cases, please reach out to Omella via chat or at help@omella.com for assistance.
Learn more about roles here: Roles and Permissions.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.