When organizing events or managing attendance with Omella, it’s important to understand the check-in options available. Now that you’ve learned How to manage event check-ins, it’s time to explore the specific check-in methods Omella offers and choose the one that best suits your needs.
Our platform provides three check-in options: Standard Check-In, Auto Check-In, and Self Check-In. Each one has its own unique benefits, and in this article, we’ll guide you through their differences and best use cases so you can select the most suitable option for your event.
How does it work?
In a Standard Check-In, an authorized member must manually press the “check-in” button to register attendees. This method offers greater control and oversight, and is particularly useful for formal or closed events where monitoring attendance closely is crucial.
Who can access it?
In the Standard Check-In, only authorized users with an Omella account can view the “check-in” button. This ensures that check-ins are handled exclusively by designated personnel.
Best suited for:
Extra tip:
While this two-step process is slightly slower, it’s helpful if you need to verify submission details before completing the check-in. For example: schools often use this method to ensure that the name and student ID in the system match the physical ID before confirming check-in.
How to setup the Standard Check-In:
How does it work?
Auto Check-In streamlines the process by automatically registering attendees when an authorized user scans a QR code, eliminating the need for a manual button press. This contactless method is fast, efficient, and reduces wait times, making it perfect for high-traffic events.
Who can access it?
Like the Standard Check-In, the Auto Check-In button is only visible to authorized users with an Omella account.
Best suited for:
How to setup the Auto Check-In:
How does it work?
The “check-in” button is publicly visible, allowing anyone with the link to manually complete the check-in. This makes this option more accessible to a broader audience compared to other methods.
*To prevent early or incorrect check-ins, we recommend making the button visible only a few minutes before your event starts. Our team can assist in setting this up - just reach out at help@omella.com and we’ll help ensure the button is available only at the right time.
Who can access it?
The check-in button is public and visible to anyone with the link. Unlike the Standard and Auto Check-Ins, this method enables attendees and/or anyone with the link to check in without staff involvement.
Best suited for:
How to setup the Self Check-In:
If you have any questions or need assistance setting up your event’s check-in, our team is always ready to help! Reach out to us at help@omella.com, and we’ll guide you through the process.
Yes, it's optional. You can choose to make the check-in button public, allowing payers to check in themselves. Alternatively, you can restrict the button so that only members of the Organization/Space can perform the check-in.
No, unfortunately, it's not possible to undo a check-in once it's done. Therefore, it's important to be attentive during the process. Make sure all the information is correct before confirming the check-in.
Enabling the public view allows the attendee to self-check-in to an event. They can click on the “View” link next to the QR code and click the check-in button in front of a staff member. With this option, staff members do not need a scanning device or access to the Omella account.
The Submission report on the reporting tab tracks check-ins. You can sort by the"check-in" column to view rows that are empty (not checked in). You can also download the report to view the same data in excel.
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