Omella's Pricing

Q: If I pass on credit card fees and leave tips on, is Omella really free?

Yes! If you choose to offer automatic recurring payments, there is an additional 1% fee.

Q: How does Omella make money?

By default, Omella is completely free, there are no monthly fees and all transaction fees are optional. That means that your organization can collect $1M online using Omella and keep all $1M. What’s more, we offer all of this without requiring your payers to cover any fees either. So how does Omella make money? There are 3 ways: • When payers decide to leave an optional tip • If your organization chooses to disable tips, Omella charges your organization a platform fee of 1% + $1 (capped at $10) per transaction • If your organization decides to offer recurring payments, such as annual subscriptions, monthly installments, payment plans, etc…, a recurring fee of 1% per transaction is applied to those payments. For example, the recurring fee on a $100 charge would come to $1. What all of these fees have in common is that they are completely optional. If you, as an organization decide to keep tips enabled and do not offer recurring payments, you will not pay any fees whatsoever. Likewise, your payers always have a free way to pay when they checkout with ACH instead of card. We think this model is a win-win, allowing us to continue building great software for your organization, who gets to keep more - or all! - of what you collect: the choice is yours.

Q: Is there a fee to pay with a credit card?

As an organizer, you can choose to cover the credit card fees or pass the fees on to your payers. Payers who prefer credit or debit card will be charged 3.99% + $0.30 to help cover fees charged by card processing companies but they always have the option to connect to their bank for free. You can read more about our pricing here. (https://www.omella.com/blog/pricing)

Q: Can I pass on the 1% recurring payment fee to payers?

You can’t automatically pass this fee onto payers; however, you can adjust the monthly payment amount you charge to cover the fee.

Q: Do I get charged if my payers don’t leave a tip?

As long as tips are enabled, you aren’t charged the 1% + $1 transaction fee (capped at $10), even if your payers don’t tip.

Q: Are there credit card fees if I pay with Apple or Google pay?

Apple Pay and Google Pay are subject to the 3.99% + $0.30 credit card transaction fees.

Q: How are fees applied on monthly recurring payments?

Card processing fees and tips charged to the first payment will be applied to each monthly payment.

Q: Are there fees to process weekly payouts to my bank account?

There aren’t any fees charged to process payouts.

Q: Are there fees to process a refund?

There aren’t any fees charged to you or your payer to process a refund. Platform and transaction fees are included in the refunded amount.

Omella is free for organizations who leave tips on and payers always have a free way to pay via ACH bank transfer.

Quick info:

✅ Omella is free for organizations who leave tips on
✅ Payers always have a free way to pay via ACH bank transfer
✅ There are no monthly fees or lock in

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Organizer Fees:‍

You always have a free option by passing on card fees to payers and enabling tips. If you choose to disable tips, there is a 1% + $1 (capped at $10) platform fee per transaction.

For example, if you collect $100, you keep $100 when tips is on or $98 if you choose to turn tips off.

Micropayments are free: Omella does not charge organizations a platform fee for payments of $3 or less, even when tips is turned off!

Recurring: If you offer automatic recurring payments, there is an additional 1% fee charged on each recurring payment. For example, if your organizations charges $100/month, the recurring payments fee will be $1/month.

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Payer Fees:

Payers always have a free way to pay by choosing the ACH bank transfer option. Payers who choose credit, debit card, Apple Pay or Google Pay will be charged 3.99% + $0.30 to help cover fees charged by card processing companies. Remember: this fee is completely optional and always avoidable, as payers can choose to pay with ACH Bank Transfer for free!

For example, if your organization charges $100, a payer can choose between ACH Bank Transfer for free or they may pay with card for a $4.29 processing fee.

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You Are in Control of Pricing

Fees charged to your organization and payers depend on how you update your Price Settings. We default your settings to pass on transaction fees to payers, however, you can decide what’s best for your organization. Go here to learn how to review and adjust your Price Settings.

Up next

Security and safety

Omella provides an easy way for organizations such as schools, districts, nonprofits and others, to collect payments and information. Safety is important - we’ll take care of data integrity and security so you can focus on your mission.

FAQs

Does Omella charge a monthly fee?

If I pass on credit card fees and leave tips on, is Omella really free?

How does Omella make money?

Is there a fee to pay with a credit card?

Can I pass on the 1% recurring payment fee to payers?

Do I get charged if my payers don’t leave a tip?

Are there credit card fees if I pay with Apple or Google pay?

How are fees applied on monthly recurring payments?

Are there fees to process weekly payouts to my bank account?

Are there fees to process a refund?

You and your referrer will each get a free card reader once your organization collects $1,000

Omella's Pricing

Quick info:

Organizer Fees:‍

Payer Fees:

You Are in Control of Pricing

Security and safety

FAQs

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