After your account is created, the most important next step is to connect your bank. Connecting your bank on Omella is simple, and safe. All financial data is encrypted, secure and has SSL. There are no fees to connect your bank and it only takes a few minutes. Here is a step by step guide on how to connect your bank:
1. Login to your Omella account
2. Look for the blue bar at the top of the page and click on the Set up payouts link
3. Click on “Secure setup with Stripe”
4. You will be redirected to Stripe where you need to fill out your details as seen in the images below:
💡Enter your Email and Mobile number
🗃️Enter your organization type
🏠Enter your personal details like legal name, date of birth, and address
🧾Enter your professional details
🏦Select whether you want your payouts transferred to your bank account or debit card
✅Review your details submitted earlier and confirm by hitting ‘Submit’ button
🎉Congratulations! You are now ready to start collecting on Omella!
Omella supports the following business types for all accounts: individual, company, non-profit, and government entity (the latter is US only).
The SSN is required as part of Stripe’s mandatory identity verification requirement: Stripe must collect, verify, and maintain information on the individuals associated with every US Stripe account, as required by our regulators and financial partners.
Your SSN is for identity verification only; Stripe is federally required to officially know someone connected to the account. Sometimes stripe may ask for your full SSN, other times all that is needed is the last 4 digits. Your information is secure, and Omella does not access or store it.
In most cases, all card payments made before Friday will arrive in the organizers bank account on Monday and ACH takes about 1 week. Generally, it's about 5 days from the time someone pays until you will see the payout arrive in your bank; however, ACH payments could take longer.
These most common reasons Stripe is unable to verify your information with the IRS:
First, try to enter the business legal name and tax ID number again making sure it exactly matches the formatting as it is displayed on your official IRS-issued documentation. If you continue to receive an error, while logged into your Stripe account upload a copy of your Letter 147C in the Dashboard. Stripe will complete a manual verification to approve your account.
Go to https://connect.stripe.com/express_login and enter the email address used to create the account. Stripe uses mobile verification for login. Once logged in, you can view your payout history, edit your profile and your bank account.
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