The payer experience

Q: How does Omella make money?

By default, Omella is completely free, there are no monthly fees and all transaction fees are optional. That means that your organization can collect $1M online using Omella and keep all $1M. What’s more, we offer all of this without requiring your payers to cover any fees either. So how does Omella make money? There are 3 ways: • When payers decide to leave an optional tip • If your organization chooses to disable tips, Omella charges your organization a platform fee of 1% + $1 (capped at $10) per transaction • If your organization decides to offer recurring payments, such as annual subscriptions, monthly installments, payment plans, etc…, a recurring fee of 1% per transaction is applied to those payments. For example, the recurring fee on a $100 charge would come to $1. What all of these fees have in common is that they are completely optional. If you, as an organization decide to keep tips enabled and do not offer recurring payments, you will not pay any fees whatsoever. Likewise, your payers always have a free way to pay when they checkout with ACH instead of card. We think this model is a win-win, allowing us to continue building great software for your organization, who gets to keep more - or all! - of what you collect: the choice is yours.

Q: Is Omella PCI Compliant?

Yes, Omella is PCI compliant under "PCI validation: SAQ A". We utilize Stripe Elements technology which has financial input fields that are done securely in Stripe's iframe. Stripe (https://stripe.com/docs/security) is certified as a PCI Level 1 Service Provider (http://www.visa.com/splisting/searchGrsp.do?companyNameCriteria=stripe,%20inc). This is the most stringent level of certification available in the payments industry. Omella uses Stripe’s (https://stripe.com/) Elements technology, which has financial input fields that are secured in Stripe's iframe. Payment data, including card numbers, are sent directly to Stripe and never reaches our internal servers. Omella triggers new payments based on the Stripe’s customer identifier and its payment methods. Therefore, Omella does not have any record of the payer’s card number in our database and logs. That means hackers will never get sensitive card or bank information from us. The transmission between the payers, the Omella page, and Stripe is encrypted using 256bit SSL/TLS. Stripe is one of the most secure and trusted payment providers. It is used by Twitter, Shopify, Kickstarter, and Lyft.

Q: Are there credit card fees if I pay with Apple or Google pay?

Apple Pay and Google Pay are subject to the 3.99% + $0.30 credit card transaction fees.

Own your reputation with a professionally branded, mobile-friendly, frictionless checkout experience

Omella helps your organization save time, save money and look professional. When it comes to payments, consumer expectations run understandably high because most of us have become accustomed to the likes of Amazon one-click, Shopify and Apple Pay. The truth is, that’s the “norm” your organization will be compared to. Because of this, we have carefully crafted a professional, mobile-friendly, frictionless checkout experience, all while keeping Omella free, so that more of what you collect goes to your cause.

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Tickets and Events

Whether your event is big or small, it’s easy to use Omella to handle your 🎟️ ticket sales and events. We support events such as homecomings, proms, tournaments, games and intimate gatherings that require ticket purchases and event check-ins.

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Use images to personalize your page to reflect your organization's identity

Email Notifications

Email Notifications for Payments and Submissions

Invite Team Members

Manage access to your organization by adding or removing team members and assigning roles

FAQs

How does Omella make money?

Is Omella PCI Compliant?

Are there credit card fees if I pay with Apple or Google pay?

You and your referrer will each get a free card reader once your organization collects $1,000

The payer experience

Tickets and Events

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Email Notifications

Invite Team Members

FAQs

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