FAQs
Omella Go Card Reader FAQ
Learn how to prepare, connect, and use the Omella Go Card Reader to accept in-person payments, manage cashier access, and troubleshoot common device, network, and payment issues.
Customer guide: firewall settings – STRIPE
Omella Firewall Configuration - Stripe
Customer Guide: Firewall Settings – FINIX
Omella Firewall Configuration - Finix
Your Back-to-School Guide
From the first parking permit to the first Friday night game — everything to get set up before the year kicks off.
Dispute Protection: We've Got You Covered
When a payer disputes a charge, their bank pulls the funds immediately. With other processors, you'd get hit with dispute fees and have to manage the back-and-forth yourself. With Omella, it works differently!
How Can I Delete My Account?
We understand that sometimes you may need to delete your account, whether it was created by mistake or you simply no longer need our services. We're here to make this process as straightforward as possible.
